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About MIC Lab
Competence Center for Quality Assurance of MI - Motivational Interviewing | Quality Assurance, Coding, and Training
We provide resources for those seeking knowledge about Motivational Interviewing (MI). The purpose of MIC Lab is to promote the application of MI, to educate in MI, and to support research on MI. MIC Lab accepts recorded conversations for quality assurance through reliable coding and professional feedback on MI performance. The coding provides you with information about your MI performance; you can quality assure your operations regarding MI and if you are researching, generate coding data that allows you to explore what in the conversations is helpful for clients and patients. Coding means that the statements of the facilitator and/or the client are assessed according to standardized templates and provides answers to questions such as 'How much MI did I use during the conversation?' and 'How can I apply MI better?'.
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Reliable coding and professional feedback on conversations.
MIC Lab accepts audio-recorded conversations for reliable coding and professional feedback on conversations. The conversations can be coded regarding the client's statements and regarding the advisor's statements. Coding is evidence-based and follows a manual where statements are defined in relevant components. The defined components have theoretical relevance in MI, and some have been empirically confirmed in studies to be related to client behavior. The manual-based coding is done in a reliable manner. This means that it is professional coders who maintain their reliability in coding through regular training. The coders' reliability is checked through regular assessments. The reliability of the coding is reported on the MIC Lab's website. All conversations sent to MIC Lab are assessed according to the same standard regardless of who at MIC Lab coded the conversation.
Coding and MI
For those who want to learn MI, the coding provides detailed information about their own MI performance. The coding can also be done to obtain information about how the client is influenced during the conversation. For an organization that wants to ensure that MI is performed, coding is a necessary quality assurance measure. For the researcher, coding can generate data that allows for the investigation of specifically what in the conversations is related to outcomes or simply whether MI is being performed.