A poor engagement from a doctor can lead a relative to terminate an effective treatment or not undergo a life-prolonging surgery.

An attentive and empathetic teacher can help a disenchanted student rediscover the spark to learn and read further to achieve their dreams.

Take control of your part in the conversation and how you can influence

Whether you are a doctor, social worker, or health coach, MIC Lab can help you work proactively with engagement and listening so that you can be more effective in your work with your clients.

Master what many perceive as a difficulty. Make engagement your own tool that helps you provide others with support that is noticed and felt and makes a difference.

Engagement has roots in research on Motivational Interviewing

Research on Motivational Interviewing has created a tool for measuring and evaluating listening and engagement.

MIC Lab, with its roots in research at Karolinska Institute, reliably measures relevant components in conversations.

Reliable assessments

MIC Lab coders train weekly and are regularly tested to ensure that our assessments are reliable and fair. We continuously evaluate our own practices so that we can provide you with the highest quality. It is a process that costs money but is important and crucial for our services to be used in research and when we offer conversation assessments as work samples in connection with hiring personnel.

Work sample in Engagement - supported by research

Elevate your recruitment process with MIC Lab's 'Work Sample in Engagement'

In the professional landscape, engagement is an important skill that promotes a productive and harmonious workplace. MIC Lab has incorporated work samples in engagement, used in research, so that critical skills in engagement serve as a basis for applicants for employment.

MIC Lab's actors perform roles that reflect real situations where skills in engagement are crucial. The professionalism of the actors ensures that standardized roles provide fairness to all applicants.

Applicants converse over Zoom or phone with a simulated client where empathy and collaboration skills are tested. Each work sample is evaluated according to a relevant and reliable instrument, the Motivational Interviewing Treatment Integrity Manual (MITI). The evaluation provides employers with insights into the applicant's ability to be empathetic and listening as well as readiness to collaborate. The evaluation identifies tendencies to confront, nag, or give unwanted advice when this arises during the conversation. The assessment method ensures information for making well-informed hiring decisions.

Quick and insightful feedback

We prioritize quick and clear feedback to employers, ensuring that work samples do not prolong the hiring process, allowing you to make hiring decisions quickly, equipped with clear and relevant information.

Well-founded decisions are particularly valuable for applicants and MIC Lab's feedback on work samples in Engagement provides applicants with lacking skills valuable information on improvement areas or alternative career paths. Feedback to all applicants signals a serious employer.

With a practical work sample, the risk of costly mis-hirings is reduced and also provides a platform for improvement and development of an applicant's skills after hiring.

Please contact us for more information on how our screening test service can improve your hiring process.